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Shipping & Payment Policy

Terms & Conditions – Sunrise Scents

Last Updated: June 2025

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By purchasing from Sunrise Scents, you agree to the following terms and conditions. Please read them carefully before placing an order. These terms may be updated from time to time without notice.

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1. Payment Methods

We accept all major credit cards and PayPal. Payments are securely processed through Stripe. You agree to provide current, accurate, and complete payment and billing information.

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2. Order Finalization & Return Policy

Once an order is placed, it cannot be changed, canceled, or modified. All sales are final. Due to the nature of personal-use fragrance products, we do not offer returns or exchanges. This policy ensures quality control and customer safety.

We encourage buyers to explore fragrance communities for peer-to-peer exchanges or resale of unused items.

 

3. Shipping Policy

We process orders within 5-7 business days and provide tracking upon shipment.

  • Shipping insurance is optional at checkout and highly recommended.

  • If you decline insurance, claims for lost/damaged packages must be filed directly with the carrier.

  • Packages marked “delivered” by USPS/UPS are not the responsibility of Sunrise Scents.

  • USPS considers a package lost only after 30 business days.

Reshipment Fee

Returned orders due to an incorrect address will incur a reshipment fee of $8.95 (U.S.). International reshipments may vary.

 

4. International Shipping & Import Duties

We only ship in the United States currently. 

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5. Allergens & Safety

Our perfumes follow IFRA guidelines and are formulated without parabens or phthalates. Due to proprietary formulas, full ingredient lists are not disclosed.

  • Always patch test before use.

  • Customers with known sensitivities should email customersupport@sunrisescents.com before purchasing.

  • We do not refund for allergic reactions or sensitivity concerns.

 

6. Inspired Fragrance Disclaimer

Sunrise Scents offers both original and inspired perfumes. Our inspired scents are interpretations and are not affiliated with or endorsed by any trademarked brands. All trademarks remain the property of their respective owners.

 

7. Age of Consent

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you are the legal guardian providing consent for a minor to use the site.

 

8. Right to Refuse or Modify Services

We reserve the right to:

  • Refuse service to anyone for any reason

  • Cancel or limit orders (including those suspected to be placed by resellers or bots)

  • Modify product offerings or pricing at any time without notice

 

9. SMS & Email Marketing

By opting into SMS or email updates, you agree to receive:

  • Transactional updates (order confirmations, shipping)

  • Promotional offers, cart reminders, and launches

Text STOP to unsubscribe from SMS. Message/data rates may apply. Email subscribers may unsubscribe using the link in any message. We never sell your phone number or email.

 

10. Third-Party Tools & Links

Our website may use third-party tools or link to other websites. We are not responsible for the content, accuracy, or policies of those third parties. Your use of such tools is at your own risk.

 

11. Prohibited Uses

You agree not to use this site or its content for:

  • Unlawful purposes

  • Violating local, national, or international laws

  • Harassing or harming others

  • Uploading malicious code or spam

  • Copying or scraping data

  • Bypassing or interfering with site security

Violation of these terms may result in termination of access.

 

12. Limitation of Liability

Sunrise Scents shall not be liable for:

  • Delays in shipping or product availability

  • Product performance expectations

  • Any damages resulting from use, misuse, or inability to use our products or website

All products and services are provided “as is.”

 

13. Indemnification

You agree to indemnify and hold harmless Sunrise Scents, its owners, affiliates, and employees from any claim or demand arising from your use of our site or breach of these terms.

 

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Vermont, United States, without regard to conflict of law principles.

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15. Contact Us

If you have questions or concerns about these Terms, reach out to:
📧 customersupport@sunrisescents.com

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