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Privacy Policy

Privacy Policy – Sunrise Scents

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Effective Date: [June 2025]

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At Sunrise Scents, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your information is collected, used, and shared when you visit or make a purchase from [www.sunrisescents.com] (the "Site").

 

1. Personal Information We Collect

When we talk about “Personal Information,” we refer to both:

  • Device Information: Automatically collected when you browse the Site. Includes:

    • IP address

    • Web browser and time zone

    • Cookies installed on your device

    • Referring URLs, search terms, pages visited, and browsing behavior

Collected using:

  • Order Information: Collected when you place or attempt to place an order. Includes:

    • Name, shipping/billing addresses

    • Email address and phone number

    • Payment info (credit/debit, PayPal, Afterpay)

 

2. How We Use Your Personal Information

We use your data to:

  • Fulfill orders and provide shipping confirmations

  • Communicate with you (e.g., order status, customer service)

  • Detect fraud and unauthorized activity

  • Send promotional or abandoned cart reminders (if opted-in)

  • Optimize the Site experience using analytics

 

3. Sharing Your Information

We share your data only as needed to run our business:​

  • Stripe, PayPal – payment processors

  • USPS, UPS, DHL – shipping carriers

  • Google Analytics – performance and customer behavior analytics (Google Privacy)

We may also disclose your data:

  • To comply with laws or legal requests

  • To enforce our rights or protect our users

 

4. Targeted Advertising & Behavioral Tracking

We may use your information to serve targeted ads across platforms like:

You can also opt out at: http://optout.aboutads.info

 

5. Email & SMS Marketing

By entering your phone number or email at checkout or via opt-in:

  • You agree to receive transactional and marketing messages (e.g., order updates, product offers, cart reminders)

  • Message frequency may vary; data/message rates may apply

  • Reply STOP to unsubscribe from texts

  • Use the unsubscribe link in our emails at any time

We may use third-party platforms to send messages and share your info with them only to deliver those services. We do not sell or lease your phone number or email.

 

6. Your Responsibilities

You agree to provide accurate and up-to-date information when using our Site, especially when completing transactions or signing up for marketing.

We reserve the right to deny service or revoke access for fraudulent or misleading behavior.

 

7. California Residents (CCPA)

If you’re a California resident, you have the right to:

  • Know what personal info we collect and how it’s used

  • Request access, correction, or deletion of your data

  • Opt out of having your personal data shared with third parties for direct marketing

To submit a request, contact us at: customersupport@sunrisescents.com

 

8. Do Not Track (DNT) Signals

We do not alter our data collection practices in response to DNT signals from your browser.

 

9. Data Retention

We store your Order Information for as long as necessary to:

  • Fulfill your purchase

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request deletion by contacting customersupport@sunrisescents.com.

 

10. Business Transfers

If Sunrise Scents is acquired or merged, your personal information may be transferred to the new entity to ensure service continuity.

 

11. Changes to This Policy

We may update this policy to reflect changes in operations, law, or technology. Changes will be posted here with a new effective date.

 

12. Contact Us

📧 customersupport@sunrisescents.com
📬 Sunrise Scents
PO Box 241

Quechee, Vermont 05059
 

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